February 2017

[Scheduled] Compliant Cloud Maintenance
The scheduled maintenance has been completed.
Feb 23, 22:03-23:18 CST
Database Backups for 2/23 and CLI Database Imports and Exports Failing
We've completed backups for today.
Feb 23, 09:06-13:43 CST
[Scheduled] Stratum Maintenance
This update includes our next release, 2.3.0. Please checkout our release notes: https://engineering.catalyze.io/Stratum-2.3.0-Release-Notes.html Make sure you update your CLI to version 3.4.0 available here: https://github.com/catalyzeio/cli The CLI can also update itself by running: catalyze update
Jan 31, 22:00 - Feb 1, 00:02 CST

January 2017

[Scheduled] Stratum Maintenance for csb01XXX.catalyzeapps.com
The scheduled maintenance has been completed.
Jan 17, 14:45-16:12 CST
Issues with AWS East Causing Stability Issues
This incident has been resolved.
Jan 10, 15:29 - Jan 11, 09:35 CST

December 2016

[Scheduled] Stratum VPN Appliance Maintenance
Maintenance is now complete. All VPN appliances should now be accessible.
Dec 29, 22:00-22:48 CST
Stratum Platform Scheduling Issues
The scheduling issue has been resolved.
Dec 9, 12:15-12:54 CST

November 2016

[Scheduled] Straum 11/5 Maintenance
Stratum Maintenance complete. All Stratum tools are back online.
Nov 5, 22:01-22:16 CST

October 2016

[Scheduled] Stratum Maintenance
This update includes our next release, 2.2.0. Please checkout our release notes: https://engineering.catalyze.io/Stratum-2.2.0-Release-Notes.html Make sure you update your CLI to version 3.3.1 available here: https://github.com/catalyzeio/cli The CLI can also update itself by running: catalyze update
Oct 20, 22:01 - Oct 21, 00:10 CST
Stratum Platform Tools Outage
All Stratum Tools are back online.
Oct 18, 14:42-15:00 CST
[Scheduled] Stratum Maintenance for csb01XXX.catalyzeapps.com
The scheduled maintenance has been completed.
Oct 4, 15:01-16:38 CST
[Scheduled] Provider Maintenance - Rackspace
The scheduled maintenance has been completed.
Sep 30, 23:00 - Oct 1, 05:01 CST

September 2016

No incidents reported for this month.

August 2016

[Scheduled] Stratum Maintenance
Maintenance complete. All Stratum services are back online.
Aug 20, 22:00-22:58 CST
[Scheduled] Stratum AWS Maintenance
The networking configuration change has been completed on the Stratum AWS platform. Verification of the change has been completed. Catalyze engineers will continue to monitor the platform but consider the maintenance complete.
Aug 3, 22:01-22:21 CST

July 2016

[Scheduled] Stratum Maintenance
This update includes our next release, 2.1.0. Please checkout our release notes: https://engineering.catalyze.io/Stratum-2.1.0-Release-Notes.html Make sure you update your CLI to version 3.2.0 available here: https://github.com/catalyzeio/cli The CLI can also update itself by running: catalyze update
Jul 21, 23:54 - Jul 22, 01:55 CST
[Scheduled] Stratum Maintenance for csb01XXX.catalyzeapps.com
The scheduled maintenance has been completed.
Jul 7, 22:00-23:19 CST

June 2016

[Scheduled] Non-Impacting Stratum Maintenance
The scheduled maintenance has been completed.
Jun 1, 22:00-22:27 CST

May 2016

Console Issues in Customer Sandbox Environments
This incident has been resolved.
May 26, 10:14-13:28 CST
[Scheduled] Provider Maintenance - Rackspace
The scheduled maintenance has been completed.
May 24, 15:37 CST
[Scheduled] Provider Impacting Maintenance - Rackspace
The scheduled maintenance has been completed.
May 24, 15:37 CST
[Scheduled] Non-Impacting Stratum Maintenance
The scheduled maintenance has been completed.
May 12, 22:00-22:48 CST

April 2016

AWS Connectivity Degraded
We have identified a root cause and taken steps to prevent future incidents.
Apr 21, 06:42-15:53 CST
Networking Issues In Customer Sandbox Environments
This incident has been resolved.
Apr 9, 15:48-19:30 CST
[Scheduled] Stratum Maintenance
Our CLI has been published. Please run `catalyze update` to grab the latest version 3.1.4.
Mar 31, 22:00 - Apr 1, 00:38 CST

March 2016

CLI Self Service SSL Bug
We've resolved the issue. Thank you for your patience. Please feel free to follow our SSL guide: https://resources.catalyze.io/stratum/articles/guides/self-service-SSL/ We will update the guide for clarity around what situations allow for full self-service and what situations will not. The CLI has been updated to version 3.1.2 and it will not allow you to perform any unsafe actions regarding SSL certificates.
Mar 2, 17:50 - Mar 3, 18:38 CST

February 2016

Catalyze Platform Build Issues
Builds are now working in all Stratum Pods. We appreciate your patience.
Feb 26, 10:31-13:21 CST
[Scheduled] Catalyze Platform Maintenance
Our maintenance is now complete! The Catalyze Platform-as-a-Service is now called Stratum. Please checkout our release notes: https://engineering.catalyze.io/stratum-2.0.0-launch.html The Stratum dashboard is now available here: https://stratum.catalyze.io Make sure you update your CLI to version 3.0.0 available here: https://github.com/catalyzeio/cli The CLI can also update itself by running: catalyze update
Feb 26, 03:17 CST
[Scheduled] Catalyze Platform Maintenance
We are still verifying the update. Please stand by.
Feb 25, 22:00 - Feb 26, 02:30 CST
[Scheduled] Catalyze Platform Maintenance and Catalyze Backend as a Service Maintenance
The scheduled maintenance has been completed.
Feb 24, 22:01-23:40 CST
[Scheduled] Provider Maintenance - Rackspace
The Rackspace dataplane maintenance has been completed.
Feb 19, 02:33 CST

January 2016

Partial outage for some customers running on pod01(Rackspace)
This incident has been resolved.
Jan 17, 08:48-12:08 CST

December 2015

[Scheduled] Catalyze Platform Maintenance
The scheduled maintenance has been completed.
Dec 17, 22:00 - Dec 18, 02:00 CST

November 2015

AWS Connectivity Degraded
This incident has been resolved.
Nov 17, 04:13-10:43 CST
[Scheduled] [Scheduled] Catalyze Platform Maintenance
The scheduled maintenance has been completed.
Nov 16, 22:00 - Nov 17, 02:00 CST

October 2015

[Scheduled] Provider Impacting Maintenance - Xen Server vulnerability
Tonights maintenance window is closed. Thanks for riding along.
Oct 26, 00:21-02:42 CST

September 2015

[Scheduled] Catalyze Platform Maintenance
The scheduled maintenance has been completed.
Sep 15, 22:00 - Sep 16, 01:20 CST

August 2015

[Scheduled] Provider Maintenance - OVS Update
The scheduled maintenance has been completed.
Aug 17, 22:00 - Aug 18, 03:00 CST
[Scheduled] Catalyze Platform Maintenance
The scheduled maintenance has been completed.
Aug 4, 22:00 - Aug 5, 00:00 CST

July 2015

No incidents reported for this month.

June 2015

[Scheduled] Catalyze Platform Maintenance window 10pm 6/17/2015 - 2am 6/18/2015
The scheduled maintenance has been completed.
Jun 17, 22:00-23:57 CST
[Scheduled] Catalyze Platform Maintenance - Corrected Dates
The maintenance is complete. New code pushes, the dashboard and the cli are all back to full functionality.
Jun 3, 22:00-23:30 CST

May 2015

[Scheduled] Provider Maintenance - Xen Security Patch Required Reboots
Verification is complete and the maintenance window is now closed. All systems are nominal. Please don't hesitate to contact support@catalyze.io with any questions or concerns. Thank you. -Nick
May 14, 01:36-02:46 CST

April 2015

[Scheduled] Platform control plane upgrade
The maintenance is complete. All systems are operating as expected.
Apr 30, 22:07-22:31 CST
[Scheduled] Catalyze Platform - API Upgrade
The scheduled maintenance has been completed.
Apr 7, 22:00-23:45 CST

March 2015

Platform control plane unresponsive.
The Api is responding normally since the last update.
Mar 27, 17:13-19:42 CST
[Scheduled] Platform API Upgrade
The upgrade is complete. All systems are nominal.
Mar 26, 21:00-23:08 CST
[Scheduled] Adding even more capacity to the Catalyze Platform
The new capacity is online, and verified. The maintenance is completed.
Mar 24, 22:01-23:00 CST
[Scheduled] Adding additional capacity to the Catalyze Platform
The scheduled maintenance has been completed.
Mar 20, 22:02 - Mar 21, 02:00 CST
Platform Control Plane API's throwing Internal Server Error.
This incident has been resolved.
Mar 18, 21:04-21:52 CST
[Scheduled] Provider Impacting Maintenance - Xen Server vulnerability
The scheduled maintenance has been completed.
Mar 3, 00:00-06:00 CST

February 2015

[Scheduled] Catalyze Backend and Platform: Software Deployment and Infrastructure Upgrades - February 2015
The scheduled maintenance has been verified and completed. All services are now operational.
Feb 26, 20:01 - Feb 27, 00:02 CST

January 2015

[Scheduled] Catalyze Platform: Security Maintenance Window and Software Deployment
The maintenance is now complete and all systems are operational.
Jan 16, 02:24-02:58 CST

December 2014

Some platform builds failing due to outage with rubygems.org DNS
rubygems.org and dnsimple.com are back online. New builds are back online.
Dec 1, 16:48 - Dec 2, 10:06 CST

November 2014

[Scheduled] Provider Maintenance - November, 2014
This scheduled maintenance is canceled because the provider has informed us that the reboots are no longer required.
Nov 18, 11:49 CST

October 2014

[Scheduled] Platform Production Software Upgrades
The scheduled maintenance is now completed. All services are operational.
Oct 29, 02:57 CST
[Scheduled] Provider emergency network maintenance
Scheduled maintenance has completed successfully within the maintenance window. If you have any further questions, please contact us at support@catalyze.io
Oct 3, 23:00 - Oct 4, 01:52 CST

September 2014

unscheduled maintenance - reboots
On Saturday September 27th, we were notified by our provider that all of their infrastructure would undergo an unscheduled maintenance requiring a restart on Sunday, September 28, at 6am. Our requests to delay, schedule, or self reboot was declined, so we took extra precautionary measures. Engineers ensured all critical systems and customer data were securely backed up prior to the event, and continued to monitor the infrastructure closely throughout the process. At 1:15pm Central time, the reboots were completed, and at 7:00pm all Catalyze services returned to operational status. Due to an additional outage with statuspage.io (http://metastatuspage.com/incidents/ydnsr7j841cz) we were unable to update our status page with the details until now.
Sep 28, 19:30 CST

August 2014

No incidents reported for this month.

July 2014

No incidents reported for this month.

June 2014

Load Balancer Service Interruption
The load balancer issue was resolved some time ago. Additional testing has been performed. A longer term design fix has also been identified and will be implemented with the next deployment.
Jun 27, 05:56-12:25 CST

May 2014

[Scheduled] Relocating MySQL Datastore - Catalyze API
Maintenance has been completed successfully.
May 3, 20:01-20:24 CST

April 2014

Unscheduled Maintenance
This incident has been resolved.
Apr 29, 15:17-16:54 CST
[Scheduled] Network Maintenance
The maintenance was postponed, and our provider has not released a new date as of yet.
Apr 24, 22:58 CST
API partially degraded - RIAK
We've identified a bug in Riak and have a fix in place. All systems are operational and at normal performance. We're investigating the underlying Riak issue with Basho and awaiting a response.
Apr 18, 22:41 - Apr 19, 12:13 CST

March 2014

No incidents reported for this month.

February 2014

[Scheduled] V2 Software Deploy, Major Rrelease (continued)
The scheduled maintenance has been completed.
Feb 20, 20:11-23:45 CST
[Scheduled] V2 Software Deploy, Major Rrelease
The scheduled maintenance has been completed.
Feb 20, 17:35-20:00 CST

January 2014

No incidents reported for this month.

December 2013

No incidents reported for this month.

November 2013

Reality Engine Leaking Everywhere
Its hard to believe but Brian's ingenuity knows no bounds. He has managed to figure out a way to use our flux capacitor to warm up his hot pockets. Unfortunately without a flux capacitor, the quantum containment field generator disassociated from the phase alignment entropy manipulator. If none of that made sense to you, just know that he has been flogged and all service is back online.
Nov 21, 00:51-16:42 CST